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Québec compliance built in

In Québec, the gift card rules are clear. The software applies them for you, on every card.

Preview of a brown Café Démo gift card for $50.00, with a Québec consumer protection law notice below

In short

Québec compliance in Krealo Cartes-cadeaux applies the Consumer Protection Act for restaurants, spas, salons and boutiques in Québec. Cards never expire, carry no usage or inactivity fees, and customers can check their balance any time at no cost. This is disclosed on every card, email and shop page. Ask Krealo Media in Montréal for details through the form.

What the law requires

Under the Consumer Protection Act, a gift card can't have an expiry date or carry usage or inactivity fees. Krealo Cartes-cadeaux applies these rules to every card it issues, online and at the counter.

Keeping buyers informed

The compliance notice appears on every Wallet card, every email and your shop page. Customers can check their balance any time, at no cost, right on their phone.

Getting started

Create your shop page in the app: the 7-day free trial starts right away, no credit card required. Plans range from $29 to $119 a month, before taxes. For questions, the Krealo Media team in Montréal answers through the form.

  • No expiry date
  • No usage or inactivity fees
  • Balance check any time, at no cost
  • Notice on every card, email and shop page
  • Rules applied online and at the counter

Frequently asked questions

Do gift cards expire in Québec?

No. The Consumer Protection Act prohibits expiry dates. Krealo cards don't have one, and buyers are told so.

Can a business charge inactivity fees on a gift card in Québec?

No. The law prohibits it. Krealo Cartes-cadeaux charges no usage or inactivity fees and says so on every card, email and shop page.

Ready to sell gift cards online?

Create your shop page and try Krealo Cartes-cadeaux free for 7 days. Plans from $29 a month, before taxes. Questions? Send us a message through the form.

Café Démo gift card form: $50.00 amount, holiday design, message and preview of a red and green card
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